Grace Clerc :: simply me. simply fashion.

ARE YOUR HIGH-END/DESIGNER BRAND ITEMS AUTHENTIC?

We guarantee all of our products to be 100% authentic or your money back.

ARE YOUR ITEMS IN STOCK?

Most items on our web-based store are in stock. Also, to expedite postings of some items we provide supplier-approved photos for your convenience. All products offered are chosen with the highest standards and quality.

WHAT ARE YOUR SHIPPING POLICIES?

Depending on your geographical location, you should receive your package within 5 to 10 business days (not guaranteed). We will supply a tracking number for every item that has been shipped. Our preferred shipping method is USPS, insured in most circumstances.

Kindly note that once your package leave our premise we are not responsible for shipment delays, misplacement and/or damages. Check your tracking number status or contact the appropriate shipping company for questions about your package.

We require a signature for receipt of goods on purchases over $200. For your security, if your order is less than $200 please provide a shipping address where someone can accept your package.

WHAT IS YOUR RETURN POLICY?

We will only give store credit for returns.

All items returned must be returned in the original box.

All items returned must be shipped back to Grace Clerc within seven (7) days from the date of delivery. This means you ship it within 7 days from when you get it. We do not need to receive it within 7 days. You can use which ever shipping carrier you like.

There will be a $10 restocking fee per item for all returned orders. This will be deducted from your refund.

You, the customer, are responsible for paying return shipping.

All items returned must be in the exact condition as when we shipped them to you.

FEEL FREE TO CONTACT US FOR OTHER QUESTIONS YOU MAY HAVE OR ARE NOT COVERED HERE. THANK YOU!